Wednesday, January 21, 2009
We talked a little bit about magicJack last Monday. It's a small device that plugs into a usb port; a regular telephone is then plugged into the magicJack. If you have a high speed internet connection, then you are able to make unlimited and almost free calls. Only one problem for me - I was unable to get it to work on either of my Vista machines. When I plugged the magicJack in, both computers' Windows Explorer slowed to a crawl. I was never able to get it up and running, let alone in the 2 minutes they promise. I spent over an hour on live help site with India and still no success.
MagicJack promises a full refund if returned within 30 days. Well, that's not quite the reality. I placed the order on January 13; received it a couple days ago; and yesterday printed off the return instructions. They stated I had to have it back to them by February 3 before they would grant a refund. I don't think that is 30 days. AND, I don't think I'll get back the $6.95 shipping (and handling) they charged me to have it sent via US Mail.
I do not recommend magicJack. Try Skype instead.